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Viterion TeleHealth Monitor Model Number V500; Product Codes 08832984 (US) and 02080468 (UK) - Physiological patient mon

FDA device recall Z-0822-2013 · posted 2013-02-14 · Terminated

Recall details

Recalling firm
Viterion TeleHealthcare Llc
Reason for recall
Viterion telehealth monitors do not transmit "HI" (above the meter's measurable range) and "LO" (below the meter's measurable range) blood glucose readings from Bayer's Contour Elite XL blood glucose meters, or from Roche's Accu-Chek Advantage 03 and 04 meters to healthcare professionals.
Action taken
Bayer Healthcare sent "IMPORTANT RECALL INFORMATION" to all affected customers.The letter identified the product, problem, and actions to be taken by the customers. Contact Viterion Support at 1-800-866-0133 option 1 for questions relating to this issue.
Root cause
Software design
Status
Terminated
Product code
MWI
Quantity affected
Domestic - 296 units, Foreign - 73 units
Distribution
Worldwide Distribution-USA (nationwide) and the United Kingdom.
Date initiated
2012-11-15
Date posted
2013-02-14
Date terminated
2017-02-16
Location
Tarrytown, NY

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