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TSX-301B: AQUILION Premium; System, X-Ray, Tomography, Computed X-Ray Tomography

FDA device recall Z-3195-2011 · posted 2011-09-13 · Terminated

Recall details

Recalling firm
Toshiba American Medical Systems Inc
Reason for recall
Toshiba America Medical Systems is initiating a field correction on their TSX-301B: AQUILION Premium; System, X-Ray, Tomography, Computed, TSX-301A: AQUILION One; System, X-Ray, Tomography, Computed, TSX-20IA: AQUlLlON LB; System, X-Ray, Tomography, Computed, and TSX-1O1A: AQUILION 16; System, X-Ray, Tomography, Computed due to several software issues that cause the scanners to function incorr
Action taken
Toshiba America Medical Systems (TAMS) sent an URGENT MEDICAL DEVICE CORRECTION letter dated June 22, 2011, to all affected customers. Customers were instructed that a revised software to prevent occurrence of the problem would be installed on their system. Their Toshiba Service Representative would contact them for an appointment to install the software to their system when it became available. Customers were requested to take temporary measures until corrective measures were taken. 1) In dual scanoscopy, do not press the short key between the completion of the first scanoscopy and the start of the second scanoscopy. 2) In dual scanoscopy, do not click the (Scano Skip) button immediately before the completion of the first scanoscopy. 3) When the SplitCase function is set to ON, do not select two or more orders simultaneously from the appointment list. 4) When an image comment is to be preset by making a selection from the preset memo, do not select any image comment with more than 10 characters. Customers were asked to share the information with all users and reviewing radiologists as well as clinical engineering or Biomedical group at the facility. Customers were asked to complete and return the attached form and fax it to 877-349-3054. For any questions call (800) 421-1968 or contact your local Toshiba Representative at (800) 521-1968.
Root cause
Software design
Status
Terminated
Product code
JAK
Quantity affected
155 units total
Distribution
Nationwide Distribution
Date initiated
2011-06-22
Date posted
2011-09-13
Date terminated
2014-08-11
Location
Tustin, CA

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Related 510(k) clearances

RecordFirmDate
MODEL TSX-301B AQUILION CT SYSTEM (K083282)Toshiba America Medical Systems, In.C2008-12-12