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thermage THERMAGE CPT SYSTEM REF TG-2B *** Solta Medical, Inc. thermage RF GENERATOR REF TG-2B *** Solta Medical, Inc. D

FDA device recall Z-1354-2023 · posted 2023-04-07 · Open, Classified

Recall details

Recalling firm
Solta Medical Inc
Reason for recall
A service unit was potentially improperly tested and calibrated during manufacturing on a failed test station.
Action taken
On 02/16/2023, the firm contacted customer via telephone e and then coordinate shipping out a loaner device as well as getting the unit (s/n: 001933) back for retest and possible recalibration. Documentation for the recall will be mailed with the loaner system to the customer. If you have any questions, contact Senior Director, Global Product Support at 425-420-2352 or email: Jody.Johnson@solta.com.
Root cause
Process control
Status
Open, Classified
Product code
GEI
Quantity affected
1 unit
Distribution
U.S. Distribution to state of: MD
Date initiated
2023-02-16
Date posted
2023-04-07
Location
Bothell, WA

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Related 510(k) clearances

RecordFirmDate
Thermage CPT System and Accessories (K173759)Solta Medical2018-01-08