The Trevo Trak 21 Microcatheter is a single-lumen, braided shaft, variable stiffness catheter with radiopaque marker(s)

FDA device recall Z-0021-2025 · posted 2024-10-07 · Open, Classified

Recall details

Recalling firm

Stryker Neurovascular

Reason for recall

Stryker Neurovascular has observed that devices with Out of United States (OUS) approved Instructions for Use (IFU) and Packaging Labels (pouch and carton), different configurations, have been erroneously distributed to customers in the US.

Action taken

On 09/12/2024, the firm sent via FedEx an "URGENT: MEDICAL DEVICE RECALL - Customer Notification" Letter to customers informing them that certain lots of Trevo Trak 21 Microcatheters were shipped with the incorrect configuration. The affected products contained Instructions for Use (IFUs) and product labels for international use, instead of the United States (US). The International IFUs contain intended uses that have not been cleared/approved for the U.S. market. Customer are instructed to: 1. Immediately check internal inventory for affected devices. 2. When using impacted lot(s) of Trevo Trak 21 Microcatheters, follow the US IFU attached in this communication NV00055463-02 (Attachment A) instead of the one that originally came with the device. 3. Circulate recall notification internally to all interested/affected parties and post this customer notification on or near affected products. 4. Maintain awareness of this communication internally until all required actions have been completed within your facility. 5. Inform Stryker Neurovascular if the subject devices have been distributed to other organizations and provide contact details so that Stryker Neurovascular can inform the recipients appropriately. 6. Inform Stryker Neurovascular of any adverse events concerning the use of the subject devices. (US Customer Service: 1-855-91-NEURO (1-855-916- 3876), Email: NVCustomerCare@stryker.com). 7. Complete the attached customer response form. It may be that you no longer have any physical inventory on site. Completing this form allow for updating records and will also negate the need to send any further unnecessary communications on this matter. 8. Email the completed form to nvfieldactions@stryker.com. Contact the local Stryker representative, send an email to nvfieldactions@stryker.com or call US Customer Service: 1-855-91-NEURO (1-855-916-3876) for further assistance related to this Medical Device Recall Customer Notification.

Root cause

Under Investigation by firm

Status

Open, Classified

Product code

QJP

Quantity affected

6

Distribution

U.S. Nationwide distribution in the states of CA and VA.

Date initiated

2024-08-30

Date posted

2024-10-07

Location

Fremont, CA

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