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The device is an X-ray system that is capable of radiographic and fluoroscopic studies and is used in an interventional

FDA device recall Z-1154-2024 · posted 2024-02-16 · Open, Classified

Recall details

Recalling firm
Canon Medical System, USA, INC.
Reason for recall
VAREX changed the manufacturing of the internal board, and the detectors displayed abnormal images. Internal board of the X-ray flat panel detector may display abnormal images, such as horizontal stripes, which may lead to the inability to complete an ongoing exam, or the patient may need to be examined with another x-ray system.
Action taken
On 11/15/23 correction notices were distributed to customers who were asked to do the following: 1) Should this issue occur please attempt to restart the system and contact your service representative. 2) A recalling firm representative will contact you to schedule a time to replace the flat panel detector on the console. The parts required to address the defect are expected to be available no earlier that December 2023. 3) Complete and return the customer reply form via email to RAFFAIRS@US.MEDICAL.CANON For questions, please contact our InTouch team at intouchdispatch@us.medical.canon or 800-421-1968, or 800.521.1968.
Root cause
Component change control
Status
Open, Classified
Product code
OWB
Quantity affected
1
Distribution
US: CA, LA
Date initiated
2023-11-15
Date posted
2024-02-16
Location
Tustin, CA

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