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The Brilliance CT 16 System Product Usage: The Brilliance 16 is a Whole Body Computed Tomography X-ray System intended t

FDA device recall Z-2404-2012 · posted 2012-09-19 · Terminated

Recall details

Recalling firm
Philips Medical Systems (Cleveland) Inc
Reason for recall
Philips was notified that the system logout in software version 2.3.6 is now longer and may sometimes fail to logout, requiring a forced system restart or hard shutdown with the power button.
Action taken
Philips sent an Urgent - Medical Device Correction letter dated August 24, 2012 via certified mail to all US consignees. Philips Key Market representatives distributed the letter internationally. The letter identified the affected product, problem and actions to be taken by customer/user. Philips is implementing a software update to correct the issue free of charge. A Philips representative will contact affect sites to schedule the software installation. For further information or support contact your Philips representative or local Philips Healthcare office.
Root cause
Software change control
Status
Terminated
Product code
JAK
Quantity affected
93 units
Distribution
Worldwide Distribution - US Nationwide including the states of: AL, CA, GA, MA, MD, NC, OH, PA, TX, and WA; and to the following countries of: Algeria, Oman, Australia, Brazil, China, Saudi Arabia, Un
Date initiated
2012-08-28
Date posted
2012-09-19
Date terminated
2013-12-24
Location
Cleveland, OH

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