Atlas FDA

The BladderScan BVI 9400 is a portable ultrasound instrument that provides a noninvasive measurement of urinary bladder

FDA device recall Z-1939-2009 · posted 2009-09-17 · Terminated

Recall details

Recalling firm
Verathon, Inc.
Reason for recall
Three specific issues are being addressed: 1. Calculation and use of an incorrect year in dates after 12/31/2009. 2. Double scans, continuous scans, and double printing. 3. Calibration sensitivity.
Action taken
U.S. customers (including Government) were sent a post card on or about 5/18/2009 and were called about the upgrade. Units are to be upgraded by the customers using an online tool called ScanPoint. Customers may elect to return their units to the firm for upgrading. Canadian customers were phoned by Verathon. For foreign units sold and distributed through one of the recalling firm's related firms, Service Bulletin SB-0014 was sent to the distributors located in The Netherlands, United Kingdom, and Australia. Contact Verathon Customer Care at 1-800-331-2313 if you have any questions.
Root cause
Software design
Status
Terminated
Product code
IYO
Quantity affected
1,978
Distribution
Worldwide - US, Canada, Malaysia, Hong Kong, Singapore, Argentina, New Zealand, Barbados, Dominican Republic, and Costa Rica.
Date initiated
2009-05-18
Date posted
2009-09-17
Date terminated
2010-10-07
Location
Bothell, WA

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Related 510(k) clearances

RecordFirmDate
BLADDERSCAN BVI 9400 ULTRASOUND (K071217)Verathon Incorporated2007-05-17