Atlas FDA

System Material # Artis zee floor 10094135 Artis zee ceiling 10094137 Artis zee multi-purpose 10094139 Artis zee biplane

FDA device recall Z-1040-2023 · posted 2023-01-30 · Open, Classified

Recall details

Recalling firm
Siemens Medical Solutions USA, Inc
Reason for recall
In rare cases, the system may only boot into backup mode after an abrupt shutdown and not reach full operating mode. This may result in a situation where it is necessary to cancel clinical treatment or to continue treatment on an alternative system.
Action taken
On December 16, 2022, the firm initiated the recall to its affected customers via Urgent Medical Device Correction letters. Customers were instructed to do the following: Observe if the system suffers an abrupt shutdown. This can be caused e.g., by usage of the Emergency SHUTDOWN button, manually switching off via End session / Shutdown System command in the main menu, or by a long press on the power-on push button on the system console. In the event of an abrupt shutdown, restart immediately to verify system state and call service if necessary. The firm will provide a software patch to affected systems. Siemens's service organization will contact customers to arrange a date to perform the corrective action. Please feel free to contact the service organization for an earlier appointment at 1-800-888-7436.
Root cause
Software design
Status
Open, Classified
Product code
OWB
Quantity affected
609 US; 1627 worldwide
Distribution
Worldwide - US Nationwide distribution.
Date initiated
2022-12-16
Date posted
2023-01-30
Location
Malvern, PA

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Related 510(k) clearances

RecordFirmDate
Artis zee/zeego & Artis Q/Q.zen (K181407)Siemens Medical Solution USA, Inc.2018-08-15