syngo Workflow SLR; The information system syngo Workflow SLR is a digital radiology information system (RIS) with integ
FDA device recall Z-1704-2015 · posted 2015-06-02 · Terminated
Recall details
- Recalling firm
- Siemens Medical Solutions USA, Inc
- Reason for recall
- A potential exists for order transactions from interfaced HIS (Hospital Information System) systems to be lost during a restart of interface processes when using the Order Batching feature, leading to diagnosis delay.
- Action taken
- Siemens sent an Safety Advisory Notice, dated May 6, 2015, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. Customers were given work around instructions to follow and informed that a software fix would be implemented to permanently resolve the issue. For further questions please call (610) 219-6300.
- Root cause
- Software design
- Status
- Terminated
- Product code
- LMD
- Quantity affected
- 131
- Distribution
- Nationwide Distribution
- Date initiated
- 2015-05-06
- Date posted
- 2015-06-02
- Date terminated
- 2016-08-17
- Location
- Malvern, PA
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