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Syngo Imaging XS VA60 and VA70 in combination with a NAS or HSM license

FDA device recall Z-0174-2010 · posted 2009-11-10 · Terminated

Recall details

Recalling firm
Siemens Medical Solutions USA, Inc
Reason for recall
Incomplete amount of image data; specifically, The image count in the series table of the online and archive database will display the full amount of images received at the Syngo Imaging XS as archived. However, the zip file on the NAS or HSM will contain fewer images-those which have been archived until the time of the error/interruption.
Action taken
The recalling firm issued a "Customer Safety Advisory Notice" dated 9/14/09 to all affected customers via Update Instructions IM101/09/S. The notice informs the customer of the potential issue and provides instructions to avoid its occurrence. Questions regarding this issue are directed to the local SIEMENS Uptime Service Center.
Root cause
Software design
Status
Terminated
Product code
LLZ
Quantity affected
2 units
Distribution
The product was shipped to medical facilities in NY and OH
Date initiated
2009-09-30
Date posted
2009-11-10
Date terminated
2012-07-05
Location
Malvern, PA

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Related 510(k) clearances

RecordFirmDate
SYNGO IMAGING XS (K082430)Siemens AG Medical Solutions2008-11-14