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Syn go Imaging XS is a picture archiving and communication system intended to display, process, read, report, communicat

FDA device recall Z-1643-2008 · posted 2008-08-24 · Terminated

Recall details

Recalling firm
Siemens Medical Solutions USA, Inc
Reason for recall
The firm discovered a problem where the selected patient images on the device may display an additional image from another patient or study.
Action taken
The recalling firm issued a Customer Safety Advisory via certified mail to affected customers per Update Instructions IM011/08/S. The letter informs customers of the potential issue and provides instructions to detect its occurrence. A software update to correct the issue is already available. A service representative will visit affected sites to install the software update. If you have questions concerning the advisory letter or you did not receive a letter contact Alexander Vogel at +49 (9131) 84-3840 or alexander.vogel@siemens,com and make reference to complaint 08-1KM-0073 date 2008-03-06.
Root cause
Software design
Status
Terminated
Product code
LLZ
Quantity affected
236 units
Distribution
The product was shipped to medical facilities in AL, AZ, CA, CO, CT, FL, GA, IA, KS, KY, MD, MI, MN, MO, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, TN, TX, WI, and WV.
Date initiated
2008-03-10
Date posted
2008-08-24
Date terminated
2008-11-19
Location
Malvern, PA

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Related 510(k) clearances

RecordFirmDate
SYNGO IMAGING (VERSION V30) (K071114)Siemens AG Medical Solutions2007-05-22