SUN|DASH RADIUS 252 tanning system; 52 lamps, Ultraviolet Radiation. The device is intended to be used for tanning of th

FDA device recall Z-2334-2012 · posted 2012-09-07 · Terminated

Recall details

Recalling firm

JK Products & Services, Inc

Reason for recall

The firm has tracked a systematic failure in the door cord on the Sun|Dash Radius 252 product line. In some instances when the door cord is installed with little or no slack outside the upper decor piece, the cord has been known to fail causing a short in the wiring at the pivot point in the cord.

Action taken

JK Global Services sent out Mandatory Inspection/Modification letters to their Distribution Service Teams dated 07/08/2005, 01/12/2006, 09/15/2010, 10/04/2010 and 03/01/2012. A letter dated September 15, 2010, was sent to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were asked to contact a JK representative or their Distributor as soon as possible to schedule an inspection to the affected product in their possession. For any questions customers were instructed to call 1-800-445-0624 or send an e-mail to support@jkamerica.com.

Root cause

Equipment maintenance

Status

Terminated

Product code

LEJ

Quantity affected

1948 units

Distribution

Worldwide Distribution - USA (nationwide) and Canada

Date initiated

2005-07-08

Date posted

2012-09-07

Date terminated

2017-01-13

Location

Jonesboro, AR