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Stainless Steel, Natural,Lower, .016 x.022: Arch Wires. Highland Metals, San Jose, CA 95125

FDA device recall Z-2728-2011 · posted 2011-07-07 · Terminated

Recall details

Recalling firm
Highland Metals
Reason for recall
Boxes of stainless steel orthodontic wires were mislabeled with the incorrect size.
Action taken
Highland Metals sent out "Highland Metals Advisory Notice Mislabeld Products Alert" and "Advisory Notice" letters from January 11, 2008 to April 18, 2008 to all affected costumers. The letter included: product name and affected lots. It advised them of the mislabeling and instructed them to return the product for replacement. For additional information contact Highland Metals at (408) 271-2955
Root cause
Employee error
Status
Terminated
Product code
D
Quantity affected
45 packs of 100
Distribution
Worldwide distribution including the countries of Colombia, France, Scotland, Germany, Australia, Mexico, England, United Kingdom, Thailand; and (USA) Nationwide including the states of OK, CA, NJ, AZ
Date initiated
2008-01-07
Date posted
2011-07-07
Date terminated
2011-07-07
Location
San Jose, CA

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