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SOMATOM Emotion 16, the intended use of computed tomography is to produce cross-sectional images of the body by computer

FDA device recall Z-1645-2015 · posted 2015-05-22 · Terminated

Recall details

Recalling firm
Siemens Medical Solutions USA, Inc
Reason for recall
Software bugs in VC20B SP0a or SP1 software versions may cause issues that could make it necessary to rescan patients. Syngo Main UI may crash if the Patient Browser is scrolled with arrow keys of the keyboard. Tomo images may freeze on the screen when zoomed in or out under the mode of CAREVision. Sporadic displaying error in WorkStream4D application. DB may lock under heavy and multitasks.
Action taken
Siemens sent an Customer Safety Advisory Notice dated April 20, 2015, to all affected customers. The letter identified the product the problem and the action needed to be taken by the customer. A remote software update is scheduled for release that will resolve the issue. For further questions, please call (610) 219-6300.
Root cause
Software design
Status
Terminated
Product code
JAK
Quantity affected
75
Distribution
Nationwide Distribution including Puerto Rico.
Date initiated
2015-04-20
Date posted
2015-05-22
Date terminated
2016-09-01
Location
Malvern, PA

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Related 510(k) clearances

RecordFirmDate
SOMATOM EMOTION 6 CT SYSTEMS, SOMATOM EMOTION 16 (K133424)Siemens Medical Solutions USA, Inc.2014-01-17