Atlas FDA

Siemens syngo.plaza with software version VA20B_HF04 Product Usage: Radiological image processing system

FDA device recall Z-1127-2012 · posted 2012-02-29 · Terminated

Recall details

Recalling firm
Siemens Medical Solutions USA, Inc
Reason for recall
There is a potential malfunction when using syngo.plaza VA20B_HF04 with USB dongle and archive license. In syngo.plaza VA20B_HF04, there is a scenario where data in Short-Term Storage (STS) could reaming unprotected and not archived. this can happen when an archive server with a USB dongle-based license is enabled with auto archiving. If the disk fill level is reached which triggers auto deleti
Action taken
Siemens sent a Customer Safety Advisory Notice letter dated January 20, 2012 to all affected consignees. The letter identified the affected product, problem, steps to take to avoid this issue, and actions to be taken. Customers were instructed to contact their local Siemens Service to plan for their software update and ensure that this safety advisory is placed in the system's instruction for use.
Root cause
Software design
Status
Terminated
Product code
LLZ
Quantity affected
7
Distribution
Nationwide Distribution (USA) - CA, FL, GA, MO, NY and WA.
Date initiated
2012-01-20
Date posted
2012-02-29
Date terminated
2012-09-29
Location
Malvern, PA

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Related 510(k) clearances

RecordFirmDate
SYNGO.PLAZA (K093612)Siemens AG Medical Solutions2010-03-04