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Siemens ACUSON X300 Systems with software versions 3.0.00 and 3.0.02, model numbers 10348531, 10348532 and 10348533, man

FDA device recall Z-2147-2011 · posted 2011-05-06 · Terminated

Recall details

Recalling firm
Siemens Medical Solutions USA, Inc.
Reason for recall
Mistreatment risk-- when a user defined formula is used to calculate a value in a vascular exam, data is switched laterally when it is internally transferred and displayed on the summary report within the system.
Action taken
A field correction was initiated and a Customer Safety Advisory Notification was sent out on 7/29/09. The letter identified the affected product and stated that there was a potential for user defined calculations to be incorrect within the vascular package when using the listed software versions of the product. The letter also discussed the steps that customers could take to avoid the potential risk of the issue. A mandatory update software was developed and will be installed free of charge. Customers should have been contacted to schedule a time for the installation. Questions were to be directed to the local service support person.
Root cause
Software design
Status
Terminated
Product code
IYO
Quantity affected
154 units
Distribution
Worldwide Distribution -- Austria, Brazil, China, Columbia, Germany, Denmark, Egypt, Great Britain, Honduras, Ireland, India, Italy Japan, South Korea, Mexico, Malaysia, Peru, Poland, Portugal, Romani
Date initiated
2009-07-24
Date posted
2011-05-06
Date terminated
2011-05-09
Location
Mountain View, CA

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RecordFirmDate
ACUSON X300 ULTRASOUND SYSTEM (K072676)Siemens Medical Solutions USA, Inc.2007-12-18