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Philips MultiDiagnost Eleva II Software Version R4.1.x Model: 708032 This Philips MultiDiagnost Eleva system is intended

FDA device recall Z-1196-2012 · posted 2012-03-09 · Terminated

Recall details

Recalling firm
Philips Medical Systems Nederlands
Reason for recall
Displayed skin dose rate is calculated using an incorrect point of reference, resulting in too low displayed values.
Action taken
Philips Healthcare issued Urgent Field Safety Notices dated February 21, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. No action is necessary by the customer/user. A mandatory Field Safety Correction (FCO) Action will be issued to solve the problem. The FCO will consists of a Software update. For further support customers were instructed to contact their Phillips representative. For questions regarding this recall call 978-687-1501.
Root cause
Software design
Status
Terminated
Product code
IZI
Quantity affected
14 units US; 25 units International
Distribution
Worldwide Distribution - USA (nationwide) and the following countries: Canada, Australia Austria Belgium Bahrain Czech Republic Denmark Estonia France Finland Germany Hong Kong Israel Italy Latvia Lux
Date initiated
2012-02-24
Date posted
2012-03-09
Date terminated
2013-03-26
Location
Best, Netherlands

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Related 510(k) clearances

RecordFirmDate
PHILIPS MULTIDIAGNOST ELEVA (K023441)Philips Medical Systems2002-10-30