Philips GoSafe Communicator 7000L Personal emergency response system.
FDA device recall Z-1987-2015 · posted 2015-07-06 · Terminated
Recall details
- Recalling firm
- Lifeline Systems, Incorporated
- Reason for recall
- Home communicator Model 7000L may not sense the phone line under certain unusual landline phone conditions.
- Action taken
- Philips Lifeline notified all consignees of the recall via phone starting on April 22, 2015. The call informs consignees of the issue and actions to be taken. For questions, consignees can contact customer service at 1-800-451-0525 ext. 1608. Consignees were also sent a letter to all consignees instructing them that Lifeline would send out a qualified Installiation Representative for an equipment exchange.
- Root cause
- Software design
- Status
- Terminated
- Product code
- ILQ
- Quantity affected
- 3189 devices total, 38 are subject to recall
- Distribution
- Nationwide Distribution including AK AZ CA CT FL IA IL KY MA MD MT NC NE NH NY OH OR SC VA WA and WI.
- Date initiated
- 2015-04-22
- Date posted
- 2015-07-06
- Date terminated
- 2016-08-24
- Location
- Framingham, MA
Monitor recalls programmatically
Recalls and clearances share one API, with change alerts when new recalls post.
Related 510(k) clearances
| Record | Firm | Date |
|---|---|---|
| LIFELINE(R) PERSONAL RESPONSE SYSTEM (K914103) | Lifeline Systems, Inc. | 1991-09-27 |