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Philips EPIQ Ultrasound Systems (various models) used in conjunction with the X5-1c transducer REF: , , 795200, 795201,

FDA device recall Z-1007-2026 · posted 2025-12-31 · Completed

Recall details

Recalling firm
Philips Ultrasound, LLC
Reason for recall
Retroactive: Ultrasound may experience an unexpected automatic reboot, resulting in damage to transducer.
Action taken
On July 18, 2022, Phillips issued a product notification to affected consignees. Philips ask consignees to take the following actions: 1. If the X5-1c transducer is connected to the right-most port (when viewing from the front), this problem will not occur. Please ensure your X5-1c is connected to the right-most connector until the software update (FCO79500561) has been installed. 2. Please retain this letter with your product documentation until the software update (FCO79500561) has been implemented on your system. 3. Please circulate this notice to all users of this device so that they are aware of the issue. 4. A Philips Field Service Engineer will contact you to schedule the installation of the software update to resolve this issue (reference FCO79500561).
Root cause
Software Design Change
Status
Completed
Product code
IYN
Quantity affected
1,721 systems
Distribution
Worldwide - US Nationwide distribution in the states of AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH,
Date initiated
2022-07-14
Date posted
2025-12-31
Location
Bothell, WA

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Related 510(k) clearances

RecordFirmDate
EPIQ Series Diagnostic Ultrasound System (K231190)Philips Ultrasound, LLC2023-05-12