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PerkinElmer Specimen Gate Screening Center software, version 1.4 and 1.6; Product Code: 5002-0500 Specimen Gate Screenin

FDA device recall Z-2166-2014 · posted 2014-08-07 · Terminated

Recall details

Recalling firm
PerkinElmer Health Sciences, Inc.
Reason for recall
Potential for demographic information and test result to be mismatch.
Action taken
PerkinElmer sent an Urgent Medical Device Recall letter on July 1, 2014, to all affected customers. The letter informed customers of the recall and provided instructions. Customers were asked to complete the enclosed response form and fax it to 1-330-825-8520. For additional information, customers were instructed to contact their local PerkinElmer representative or email specimen.gate.support@perkinelmer.com. Customers with questions were instructed to call 1-800-321-9632. option 1.
Root cause
Software design
Status
Terminated
Product code
JQP
Quantity affected
13 devices
Distribution
Worldwide Distribution - USA including MA, GA, FL, NV, and Internationally to Canada, Ireland, Italy, Saudi Arabia, Belgium, and UK
Date initiated
2014-06-27
Date posted
2014-08-07
Date terminated
2015-04-06
Location
Waltham, MA

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