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Patient Handling System (Motion Control Software), Product Usage: Indicated for stereotactic radiosurgery and precision

FDA device recall Z-2085-2015 · posted 2015-07-16 · Terminated

Recall details

Recalling firm
Viewray Incorporated
Reason for recall
ViewRay received a report that the couch moved unexpectedly into the bore after performing a RTCS reboot.
Action taken
ViewRay sent a Customer Advisory Notification Letters dated April 1, 2015 to thier customers. The letter identified the affected product, problem and actions to be taken. For questions or concerns regarding this issue, contact ViewRaylM Customer Support at support@viewray.com or call the ViewRaylM Customer Support center at 855-286-8875.
Root cause
Software Design Change
Status
Terminated
Product code
IYE
Quantity affected
3
Distribution
US Nationwide Distribution in the states of CA, MO & WI
Date initiated
2015-04-01
Date posted
2015-07-16
Date terminated
2016-02-04
Location
Oakwood Village, OH

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