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Panaroma Central Station Product Usage: This device can view real time, store, print, graph, and trend patient clinical

FDA device recall Z-1156-2014 · posted 2014-03-07 · Terminated

Recall details

Recalling firm
Mindray DS USA, Inc. dba Mindray North America
Reason for recall
Mindray has identified two issues with the Panorama Central Station. Full Disclosure data may lag behind the Panorama system time clock when the Panorama Central Station is in use with Mindrays V-Series Monitor. Additionally, event indicators lag behind the Panorama system time clock when the Panorama Central Station is in use with a Panorama Telepack.
Action taken
Mindray DS USA Inc. sent an Urgent Corrective Action letter dated January 8, 2014 via certified mail to their customers. The letter identified the affected product, problem and actions to be taken. Customers were instructed to contact Mindray Service Representative, at 1-800-288-2121 (Monday Friday 8:30 am-5:30 pm), to arrange for the software update of the Panorama System(s) in their facility. This work will be performed at no cost.
Root cause
Software design
Status
Terminated
Product code
MHX
Quantity affected
732 units in the US
Distribution
Worldwide Distribution - USA Nationwide Distribution
Date initiated
2014-01-08
Date posted
2014-03-07
Date terminated
2015-01-21
Location
Mahwah, NJ

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