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Osseocare Pro Console & Set Osseocare Pro, Model 1600870-001, 1700470-001, and 1700471-001. Device Name: Osseocare Pro c

FDA device recall Z-0273-2014 · posted 2013-11-13 · Terminated

Recall details

Recalling firm
Nobel Biocare Usa Llc
Reason for recall
The recall was initiated because there is a potential for malfunction of the OsseoCare Pro when used with the OseeoCare Pro iPad application software release 1.2.0.7.
Action taken
Bien Air Dental send and Urgent Field Safety Notice dated October 24, 2013, to all affected customers. The letter notified customers of the recall, description of the problem, description of the product (OsseoCare Pro iPad app software release 1.2.0.7), action to be taken by user, an alternative solution, and contact details. The letter was also accompanied by an acknowlegement form. Customers with questions were instructed to call 1-800-433-2436. For questions regarding this recall call 714-282-4800.
Root cause
Software Manufacturing/Software Deployment
Status
Terminated
Product code
EBW
Quantity affected
1082 (391 US)
Distribution
Worldwide Distribution - USA (nationwide) United States and Internationally to Austria, Belgium, Brazil, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Hungary, India,
Date initiated
2013-10-24
Date posted
2013-11-13
Date terminated
2014-04-10
Location
Yorba Linda, CA

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RecordFirmDate
CHIROPRO L SYSTEM (K092214)Bien-Air Dental, SA2009-12-15