Atlas FDA

One Touch Ping Insulin Pump using ezManager Max diabetes management software

FDA device recall Z-1560-2010 · posted 2010-05-08 · Terminated

Recall details

Recalling firm
Animas Corporation
Reason for recall
Software malfunction which disallows users to download, view and print information from their pump (including blood glucose, insulin delivery, carbohydrate and pump events). Additionally, users are unable to customize the built-in food database and pump settings using the software.
Action taken
The recalling firm telephoned the patients/users to inform them of the problem. A letter dated 12/22/09 was also sent to users. Users will have a replacement unit sent to them so that they will be able to fully utilize the pump and the software. As a courtesy a letter dated 12/22/09 was issued to the health care provider/prescribing physician for the affected users.
Root cause
Software design
Status
Terminated
Product code
LZG
Quantity affected
21 pumps
Distribution
The pumps were provided to patients/users in CA, CT, FL, GA, ID, MA, MO, NJ, OH, OR, PA, TX, and WA
Date initiated
2009-12-18
Date posted
2010-05-08
Date terminated
2010-06-22
Location
West Chester, PA

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Related 510(k) clearances

RecordFirmDate
SYMPHONY GLUCOSE MANAGEMENT SYSTEM (K080639)Animas Corp.2008-06-24