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NX 2008 Central Monitoring System (CMS). Product code: E2FB6 Agfa's Computed Radiography Systems with NX Workstations ar

FDA device recall Z-1889-2009 · posted 2009-09-02 · Terminated

Recall details

Recalling firm
AGFA Corp.
Reason for recall
After opening and closing a study on a Central Monitoring System while a study is still open on an in-room NX system, a problem of image mix-up can occur on the in-room NX system.
Action taken
An "Urgent Safety Notice" was sent to all potentially affected sites on/about June 22, 2009 to make them aware of the issue. A FAX Back form is requested with each letter to ensure someone at the account acknowledges the information was received and understood. If a FAX Back form is not received, the account will be contacted by telephone. A software service update to solve this issue is expected to be released by August 15, 2009. A Mandatory Service Bulletin will be deployed to correct the problem in the software. If you have questions, please contact Agfa Healthcare at 1-800-581-2432 prompts 1, 3 and then 2 for CR Support.
Root cause
Software design
Status
Terminated
Product code
LLZ
Quantity affected
97 units
Distribution
Worldwide - IL, PA, TX, Canada, Europe, Asia Pacific and Latin America
Date initiated
2009-06-22
Date posted
2009-09-02
Date terminated
2010-07-22
Location
Greenville, SC

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Related 510(k) clearances

RecordFirmDate
AGFA COMPUTED RADIOGRAPHY SYSTEMS WITH NX WORKSTATIONS (K090672)Agfa Healthcare N.V.2009-05-18