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NovaPACS versions 8.4.7, 8.5.3, and 8.5.6. Distributed by Novarad Corporation. Picture archiving and communication syste

FDA device recall Z-2659-2016 · posted 2016-08-25 · Terminated

Recall details

Recalling firm
Novarad Corporation
Reason for recall
Novarad Corporation announces a voluntary field action for the NovaPACS versions 8.4.7, 8.5.3, and 8.5.6 due to a "pop-up screen" that was prematurely released.
Action taken
Novarad sent an Urgent Medical Device Correction letter dated August 12, 2016, to all affected consignees. As a workaround, customers are advised to use the HTMLS Viewer for review purposes only and not for diagnostic purposes. The issue has been fixed in all future releases of NovaPACS software. You can eliminate the possibility of incorrect information appearing by contacting Novarad Technical Supoort to arrange for an upgrade to a corrected version of NovaPACS software. This correction is available to all affected customers at no cost and will be included din all future upgrades. Customers will need to fax, mail, or email th eincluded Acknowledgement and Receipt Form back to Novarad. Customers with questions or concerens regarding this notification or would like to request an upgrade, should contact Novarad Technical Support at 801-221-5895. For questions regarding this recall call 801-642-1001.
Root cause
Software design
Status
Terminated
Product code
LLZ
Quantity affected
90
Distribution
Worldwide Distribution - US (Nationwide) Canada and other foreign consignees.
Date initiated
2016-08-12
Date posted
2016-08-25
Date terminated
2017-02-22
Location
American Fork, UT

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Related 510(k) clearances

RecordFirmDate
NOVAPACS (K132853)Novarad Corp.2014-10-30