Norco Folding Shower Bench; Features a nonskid surface and handholds for added security. holes allow excess water to dra

FDA device recall Z-1429-2012 · posted 2012-04-16 · Terminated

Recall details

Recalling firm

North Coast Medical Inc

Reason for recall

Due to a consumer complaint, North Coast Medical determined that due to a design flaw, there was not enough plastic support material to retain bracket bolts when subjected to a force greater than 150 lbs.

Action taken

North Coast Medical, Inc. sent a Recall Notification Letter dated March 20, 2012, to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed to identify and discard the affected product. Complete the enclosed Form and return the form even if they no longer have the bath bench. Return the form by fax to 408-775-1430. Customers should contact the Quality Department if they have any questions, concerns or need any assistance following the instructions. For questions regarding this recall call 800-821-9319, ext 121.

Root cause

Device Design

Status

Terminated

Product code

IKX

Quantity affected

370 benches

Distribution

Nationwide Distribution

Date initiated

2012-03-20

Date posted

2012-04-16

Date terminated

2012-07-20

Location

Gilroy, CA