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Natrelle CUI Series Tissue Expanders. Product Usage: Natrelle CUI Series Tissue Expander has been designed for temporary

FDA device recall Z-2104-2015 · posted 2015-07-18 · Terminated

Recall details

Recalling firm
Allergan Inc
Reason for recall
Allergan is recalling the NATRELLE 133 and CUI Series Tissue Expanders because the products shipped were beyond the shelf life.
Action taken
A recall letter will be sent on 6/18/15 to all customers who received the NATRELLE 133 and CUI series tissue expanders. The letter provides the problem identified and the action to be taken. Customers are instructed to contact GENCO Pharmaceutical Services if the recall actions on the recall letter are unclear. For product returns, customers are instructed to contact GENCO at (877) 319-8966, 7am to 5pm CST. Customers with credit/reimbursements are instructed to contact Allergan at (800) 811-4148, 7am to 5pm PST. Customers with medical inquiries are instructed to contact (800) 433-8871, option 2, 8am-5pm, PST. Customers with adverse events/product complaints are instructed to call (800) 624-4261, option 3, 8am-5pm CST.
Root cause
Incorrect or no expiration date
Status
Terminated
Product code
LCJ
Quantity affected
23 units total (16 units in US)
Distribution
US in the state of Canada
Date initiated
2015-06-18
Date posted
2015-07-18
Date terminated
2015-12-16
Location
Irvine, CA

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