Multi Joystick R-net. Electrical wheelchair component.

FDA device recall Z-2455-2025 · posted 2025-09-02 · Open, Classified

Recall details

Recalling firm

mo-Vis BVBA

Reason for recall

Devices with firmware versions 2.3 and lower may experience timing variations between software tasks, which could result in skipping the necessary neutral check and the wheelchair producing unintended movement upon power-up when the joystick is out of neutral.

Action taken

An URGENT: MEDICAL DEVICE RECALL R-NET JOYSTICKS notification dated 07/10/2025 was sent to consignees instructing them to upgrade affected devices according to the provided Annex 2 or by emailing contact@mo-vis.com to coordinate return. The software upgrade of affected devices should be conducted during the next scheduled annual maintenance of the joystick. These actions should be verified. Questions can be directed via email to contact@mo-vis.com or by phone at +32 9 335 28 60.

Root cause

Device Design

Status

Open, Classified

Product code

KNN

Quantity affected

3 units

Distribution

US Nationwide distribution in the state of TX.

Date initiated

2025-07-10

Date posted

2025-09-02

Location

Nevele, Belgium