Microsoft Amalga UIS 2009 (previously known as Microsoft Amalga Unified Intelligence System), Calculator/data processing

FDA device recall Z-1702-2012 · posted 2012-06-04 · Terminated

Recall details

Recalling firm

Microsoft Corporation Health Solutions Group

Reason for recall

Microsoft Amalga UIS 2009 has an issue with the display of lab results in the Lab Details window of the lab result viewer. The Lab Details view does not freeze/pin the row header when the user scroll horizontally.

Action taken

Microsoft Corporation Health Solutions Group sent an "URGENT FIELD SAFETY NOTICE" dated April 12, 2012 to all affected customers via e-mail. The letter identifies the product, problem, and actions to be taken by the customers. The firm plans to revise its labeling for Amalga to clarify that the row headers will not be visible as the user scrolls horizontally. Customers were asked to complete and return to the firm a response form via fax at 425-706-7329 or e-mail to vlpigin@microsoft.com.

Root cause

Software design

Status

Terminated

Product code

JQP

Quantity affected

13 units

Distribution

Worldwide Distribution-USA (nationwide) including the states of AR, MA, MD, NC, NY, and WA and the country of China.

Date initiated

2012-04-12

Date posted

2012-06-04

Date terminated

2012-12-12

Location

Redmond, WA