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Merge Eye Care PACS Viewer 5.2 Merge Eye Care PACS is a software solution for the display, management, archive, interfac

FDA device recall Z-2754-2017 · posted 2017-07-10 · Terminated

Recall details

Recalling firm
Merge Healthcare, Inc.
Reason for recall
When the user has not set up any user preference on the sorting order to render the study images (OS/OD/etc.) and reports, the ECP may get an incorrect study index. If the user attempts to delete an image, ECP may then read that image as OS when it is, in fact, OD.
Action taken
The firm initiated the recall by certified letter the week of 06/26/2017. The notice provided the work-around and requested a response.
Root cause
Software design
Status
Terminated
Product code
NFJ
Quantity affected
18 units
Distribution
FL, IL, CO, MI, CA, NY, ND, OH, CT
Date initiated
2017-06-13
Date posted
2017-07-10
Date terminated
2020-09-17
Location
Hartland, WI

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Related 510(k) clearances

RecordFirmDate
OIS SYMPHONY IMAGE MANAGMENT SYSTEM (K110006)Ophthalmic Imaging Systems2011-05-18