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MDC PACS - release R2.3 SP1 . Phillips Healthcare Andover, Massachusetts A software application that is used for receivi

FDA device recall Z-0032-2012 · posted 2011-10-07 · Terminated

Recall details

Recalling firm
Philips Healthcare Inc.
Reason for recall
Clinical measurements on true size printouts may be inaccurate
Action taken
Philips Medical notified all affected customers with a "Field Safety Notice" dated August 2011. The letter provides instructions to the customer for how to avoid the problem. Customers are informed that until the software upgrade is recieved from Philip, do not use the true-size printing feature if the system is configured for more than one DICOM printer. Customers will be instructed that they will receive a software upgrade when it is available. For questions on this recall contact Philips representative at (800) 722-9377.
Root cause
Software design
Status
Terminated
Product code
LLZ
Quantity affected
20 units
Distribution
Worldwide Distribution: Nationwide distribution including Puerto Rico; and the countries of Argentina, Brazil, China, France, Greece, India, Israel Mexico, and Turkey.
Date initiated
2011-09-01
Date posted
2011-10-07
Date terminated
2017-03-13
Location
Andover, MA

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