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M3811B Philips Telemonitoring Clinical Review Software part of Philips Telemonitoring System, M3810A, software revision

FDA device recall Z-0100-2009 · posted 2008-10-10 · Terminated

Recall details

Recalling firm
Philips Medical Systems
Reason for recall
Multiprint report may contain incorrect vital data for patients
Action taken
Philips contacted customers by sending an Urgent Medical Device Correction Notification on 9/11/08. Letters to customers sent via certified mail and receipt of delivery will be tracked. Customers are asked to follow the Action To Be Taken By Customer/User section of the Urgent Medical Device Correction Notification. This section instructs users to allow the upgrade of the software upon logging in to the system. Contact Philips at 1-866-246-7316 for assistance.
Root cause
Software design
Status
Terminated
Product code
DQA
Quantity affected
52 units
Distribution
Nationwide
Date initiated
2008-09-11
Date posted
2008-10-10
Date terminated
2017-02-06
Location
Andover, MA

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Related 510(k) clearances

RecordFirmDate
THE M3810A PHILIPS TELEMONITORING SYSTEM WITH M3814A SPO2 UNIT (K041674)Philips Medical Systems2004-07-19