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KODAK DirectView DR 7500 Dual Detector System, MODEL DR 7500, Manufactured by Carestream Health, Inc. Made in U.S.A.

FDA device recall Z-0844-2014 · posted 2014-01-27 · Terminated

Recall details

Recalling firm
Carestream Health, Inc.
Reason for recall
Carestream Health, Inc. has recalled DR 7500 Dual Detector System utilizing Version 5.X Software due to a possible patient image display error.
Action taken
On December 26, 2013 Carestream Health, Inc. distributed Urgent Medical Device Recall notification letters dated December 19, 2013 to their customers via Fed Ex. Carestream Health, Inc. recommends that once the daily detector calibration process is initiated on the DR 7500 System running Version 5.X software it should not be interrupted. The calibration process should be completed only when patients are not being imaged. A Carestream Health Service representative will contact all customers to install a software modiciation to Version 5.X software which will not allow the cancellation of detector calibration. Customers will questions can call 1-800-328-2910 7 days per week on a 24 hour basis.
Root cause
Software Manufacturing/Software Deployment
Status
Terminated
Product code
KPR
Quantity affected
164 units Total (42 domestically & 122 internationally)
Distribution
worldwide Distribution - US (Nationwide) including states of: IN, PA, MD, MI, NY, GA, MN, OK, VA, TX, WI, CA, IL, TN, WA, NC, SC, MA, NJ, and KY; and Internationally to: Canada, New Zealand, South Kor
Date initiated
2013-12-26
Date posted
2014-01-27
Date terminated
2017-03-10
Location
Rochester, NY

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Related 510(k) clearances

RecordFirmDate
KODAK DIRECTVIEW DR 7500 SYSTEM, MODEL 8791345 (K051258)Eastman Kodak Company2005-06-01