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Intellispace Portal software. Intellispace Portal is a multimodality thin client applications server that delivers full

FDA device recall Z-1988-2012 · posted 2012-07-11 · Terminated

Recall details

Recalling firm
Philips Medical Systems (Cleveland) Inc
Reason for recall
Philips is issuing a software update to the Intellispace Portal systems to address a number of non-conformances. The most frequent and severe non-conformance identified involves the portal setting of "PAC Integration". This setting has a feature that allows the user to launch images of multiple patient studies into an application, but does not display a warning message informing the user that diff
Action taken
Philips Healthcare sent an "URGENT-MEDICAL DEVICE CORRECTION" letter dated May 23, 2012 to all affected customers. The letter identifies the product, problem, and actions to be taken by the customers. Contact your local Philips representative or the Customer Care Solutions Center at 1-800-722-9377, option 5, for questions regarding this recall.
Root cause
Software design
Status
Terminated
Product code
JAK
Quantity affected
96
Distribution
Worldwide Distribution-USA (nationwide) including the states of AL, AZ, CA, FL, GA, IA, IN, MI, NC, NJ, NY, OK, PA, SC, TN, TX, and WA and the countries of Australia, Austria, Canada, China, Czech Rep
Date initiated
2012-05-23
Date posted
2012-07-11
Date terminated
2013-03-28
Location
Cleveland, OH

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