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IntelePACS - InteleConnect / TechPortal

FDA device recall Z-0723-2026 · posted 2025-11-26 · Open, Classified

Recall details

Recalling firm
INTELERAD MEDICAL SYSTEMS INCORPORATED
Reason for recall
Software application that receives digital images and data to be communicated, processed, manipulated, enhanced, stored, displayed has a bug that could cause data loss in Relevant Clinical Info field when modifying studies through Case Editor in either Technologist Portal or Referring Physician Portal, which could result in loss of clinical information, which could impact clinical decision-making.
Action taken
On 10/17/2025, correction notices were emailed to customers who were asked to do the following: 1. Schedule Feature Release Upgrade (FRU) update immediately with the firm's Customer Success Manager (CSM). 2. Interim Mitigation: Until the update is applied, please advise all staff to verify the 'Relevant Clinical Info' field after any Case Editor modifications and consider temporarily documenting critical clinical information in alternative fields as backup. 3. complete and return the Acknowledgement Form via email to regulatory-affairs@intelerad.com. For more information or to ask any questions about the notification contact the firm's regulatory affairs department at regulatory-affairs@intelerad.com
Root cause
Software Design Change
Status
Open, Classified
Product code
LLZ
Quantity affected
19
Distribution
US Nationwide distribution in the states of AZ, CT, AL, IL, WA, MD, NJ,CA, TN, IN, FL, NC.
Date initiated
2025-10-17
Date posted
2025-11-26
Location
Montreal, Canada

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Related 510(k) clearances

RecordFirmDate
IntelePACS (K192176)Intelerad Medical Systems Incorporated2020-04-02