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Horizon Medical Imaging Horizon Medical Imaging is a medical image and information management application that is intend

FDA device recall Z-1728-2014 · posted 2014-06-06 · Terminated

Recall details

Recalling firm
Mckesson Medical Immaging
Reason for recall
Firm received a complaint that an unreported study performed that day could not be opened from the archive.
Action taken
McKesson sent an Urgent Field Safety Notice dated May 20, 2014, to all affected customers. The notice identified the product, the problem, and the action to be taken by the customer. Customers were informed that the potentially affected software versions will be corrected without removing the systems from their location. Customers were instructed to distribute the notice to all those within their organization who need to be aware and alert all those affilliated with their organization that are affected by this field safety notice. All customers receiving the Field Safety Notice should contact McKesson Support as soon as possible at 1-800-663-2533 to arrange installation of the software update. Customers with questions should contact the Customer Support Department and ask to speak to their Support Manager.
Root cause
Software design
Status
Terminated
Product code
LLZ
Quantity affected
659
Distribution
Worldwide Distribution - USA including AL, AK, AZ, AR, CA, CO, CT, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OR, PA, RI, SC, TN, TX, V
Date initiated
2014-05-29
Date posted
2014-06-06
Date terminated
2017-03-31
Location
Richmond Canada, British Columbia

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Related 510(k) clearances

RecordFirmDate
HORIZON MEDICAL IMAGING (K043146)Mckesson Medical Imaging Company2005-01-04