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Hitachi Scenaria CT System Software Product Usage: The Scenaria system is indicated to acquire axial volumes of the whol

FDA device recall Z-2037-2012 · posted 2012-07-19 · Terminated

Recall details

Recalling firm
Hitachi Medical Systems America Inc
Reason for recall
Hitachi discovered a software error in the Reconstruction Status function that creates a potential risk that a patient study will not be fully reconstructed. When multiple reconstructions are queued for processing, if a queue is suspended and the task order changed, the second queue may not reconstruct the full range of slices. This may result in missing diagnostic data.
Action taken
Hitachi sent a "Device Correction Notice" dated May 4, 2012 to their customers. The notice identified the affected product, problem and actions to be taken. Customers were instructed to "not use the Reconstruction Status" function to suspend active reconstructions until the software problem can be corrected. They also informed their customers that a representative will visit their facility to install the software update to permanently resolve the issue at no cost to the facility. For further information regarding this notice call 800-800-3106 x3720.
Root cause
Software design
Status
Terminated
Product code
JAK
Quantity affected
Six (6) units
Distribution
US Nationwide Distribution to the following states of: MD, MI, MX, ND, NY, OH and TX.
Date initiated
2012-05-04
Date posted
2012-07-19
Date terminated
2013-02-19
Location
Twinsburg, OH

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Related 510(k) clearances

RecordFirmDate
SCENARIA WHOLE-BODY X-RAY CT SYSTEM (K101888)Hitachi Medical Systems America, Inc.2011-04-08