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Hitachi CXR4 Computed Tomography Scanner. This product is an x-ray imaging device that produces cross-sectional images o

FDA device recall Z-0608-2009 · posted 2009-01-08 · Terminated

Recall details

Recalling firm
Hitachi Medical Systems America Inc
Reason for recall
Software error: The device has a software error that can result in a condition where the displayed image orientation does not match the display orientation markers (right-left reversal).
Action taken
On 11/5/2008 Hitachi Medical Systems sent recall notification letters entitled "URGENT - DEVICE RECALL CORRECTION" to its customers informing them of the problem with the software. They stated that a Hitachi service representative will contact each customer to schedule a software upgrade. For further information, please contact Hitachi Medical Systems America Inc. by telephone at 330-425-1313.
Root cause
Software design
Status
Terminated
Product code
JAK
Quantity affected
42
Distribution
Nationwide Distribution --- including states of AZ, CA, DE, FL, ID, IL, IN, KS, KY, LA, MA, MO, NJ, NY, OH, OK, PA, PR, SC, TX, VA, and WI.
Date initiated
2008-11-05
Date posted
2009-01-08
Date terminated
2012-09-21
Location
Twinsburg, OH

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Related 510(k) clearances

RecordFirmDate
HITACHI PRESTO (K040902)Hitachi Medical Systems America, Inc.2004-04-21