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GE Healthcare, AW Server. Product Usage: . AW Server is a medical software system that allows multiple users to remotely

FDA device recall Z-1137-2013 · posted 2013-04-17 · Terminated

Recall details

Recalling firm
GE Healthcare, LLC
Reason for recall
GE Healthcare has recently become aware of a potential safety issue with respect to the Results Viewer in the AW Server. After starting the Results Viewer with the selected series of a patient, the pixel and certain annotation data from a different patient is displayed in one of the viewports. This occurs on an occasional basis, when multiple users are simultaneously accessing the Results Viewe
Action taken
GE Healthcare sent an "Important Product Information" letter dated June 27, 2012. The letter was addressed to Hospital Administrators , Radiology Managers and Risk Managers. The letter described the Subject, Instructions and Affected Product Details. GE Healthcare will correct all affected product by providing a software upgrade at no cost. For questions call: US 800-437-1171, Japan 0120-055-919, and/or local GE Healthcare Service Representative.
Root cause
Software design
Status
Terminated
Product code
LLZ
Quantity affected
429
Distribution
Worldwide Distribution - USA Nationwide including the states of: AK, AZ, CA, CO, CT, DE, DC, FL, GA, HI, IL, IN, IA, LA, MD, MI, ,N, ,S, MO, MT, NJ, NM, NY, NC, OH, OK, PA, SC, SD, TN,TX, UT, VA, WA,
Date initiated
2012-06-28
Date posted
2013-04-17
Date terminated
2014-02-04
Location
Waukesha, WI

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Related 510(k) clearances

RecordFirmDate
AW SERVER (K081985)Ge Medical Systems, LLC2008-09-25