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Game Ready Professional Therapy System, a cryotherapy device. Intended to treat postsurgical and acute injuries to reduc

FDA device recall Z-3210-2011 · posted 2011-09-14 · Terminated

Recall details

Recalling firm
CoolSystems, Inc.
Reason for recall
It was discovered that some Game Ready Professional Therapy System units that were to have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped.
Action taken
The firm, CoolSystems, Inc., contacted customers by phone on August 23, 2011. The customers were informed that some Game Ready Professional Therapy System units have been quarantined pending final inspection and testing were inadvertently moved to finished goods inventory and shipped. Instructions were given to immediately cease fulfilling orders from that inventory. Loaners were shipped to the customers overnight. The customers were instructed to replace the shipped device with the loaner that was sent and return it to the company ASAP. If you have any questions, contact the Vice President, Quality Assurance and Regulatory/Clinical Affairs at 510-868-5378.
Root cause
Employee error
Status
Terminated
Product code
IRP
Quantity affected
26 units
Distribution
Nationwide distribution: CA, MA, MO, NH, OH, TX, UT, and WA.
Date initiated
2011-08-23
Date posted
2011-09-14
Date terminated
2011-11-14
Location
Alameda, CA

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Related 510(k) clearances

RecordFirmDate
GAME READY PROFESSIONAL THERAPY SYSTEM, MODEL 550100, GAME READY PRE-PROGRAMMED PROFESSIONAL THERAPY SYSTEM (K071050)Coolsystems, Inc.2007-06-29