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Forte Gamma Camera System is intended to produce images depicting the anatomical distribution of single-photon and posit

FDA device recall Z-0217-2020 · posted 2019-11-01 · Terminated

Recall details

Recalling firm
Philips Medical Systems (Cleveland) Inc
Reason for recall
An issue with the Detector for the Forte Family of cameras may result in either detector 1 or detector 2 falling unimpeded vertically to the end stops of its travel limit.
Action taken
On September 19, 2019 the firm distributed Urgent Field Safety Notice (FSN) Medical Device Correction letters by direct communication from Philips Field Service Engineers instructing them to: - Discontinue system use until further notice - Inform those who need to be aware within your organization or any organization where the potentially affected devices have been transferred (If appropriate). - Maintain this notice with your system Instructions for Use (IFU) until the correction is made to the system. ACTIONS PLANNED BY PHILIPS: Philips Healthcare is distributing this FSN to all affected customers/users and will deploy a solution addressing the issue upon completion of the investigation. FURTHER INFORMATION AND SUPPORT: If you need any further information or support concerning this issue, please contact your local Philips representative: For SUPPORT in North America and Canada, contact the Customer Care Solutions Center (1-800-722-9377, follow the prompts).
Root cause
Nonconforming Material/Component
Status
Terminated
Product code
KPS
Quantity affected
1167 in total
Distribution
Nationwide Distribution.
Date initiated
2019-09-19
Date posted
2019-11-01
Date terminated
2021-04-05
Location
Cleveland, OH

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Related 510(k) clearances

RecordFirmDate
FORTE GAMMA CAMERA SYSTEM (K033254)Adac Laboratories2003-10-22