Etac Relax wall mounted shower seat The Etac Relax is a wall mounted shower seat designed as a seating and standing supp

FDA device recall Z-2381-2015 · posted 2015-08-13 · Terminated

Recall details

Recalling firm

Etac Supply Center Ab

Reason for recall

The recalling firm has received reports of a malfunction of the Relax wall mounted shower seat where the wall bracket has cracked or broken.

Action taken

Etac sent an Urgent Field Safety Notice dated July 2015 to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Customers were instructed that there was no reason for an immediate stop of using Relax, however, as an intermediate precautionary action awaiting replacement, consumers were requested to be observant and inspect the Relax to see if there are visible signs of a crack. Customers with questions were advised to contact their Etac distributor or the Etac coordinator at 1-800-336-7684 or fax 1-704-882-0751.

Root cause

Process design

Status

Terminated

Product code

ILS

Quantity affected

13 units

Distribution

Nationwide Distribution including FL, AZ, and CA.

Date initiated

2015-07-12

Date posted

2015-08-13

Date terminated

2017-02-16

Location

Anderstorp, Sweden