Atlas FDA

DigitalDiagnost X-ray System is a stationary Diagnostic X-ray using Digital Solid State Imaging Detector. It is identifi

FDA device recall Z-2422-2010 · posted 2010-09-14 · Terminated

Recall details

Recalling firm
Philips Medical Systems North America Co. Phillips
Reason for recall
When using DICOM print functionality, the printed images may contain data for the wrong patient.
Action taken
Philips Healthcare issued an "URGENT PRODUCT CORRECTION " letter dated March 10, 2008 to their consignees. The letter described the product, problem and action to be taken by the customer. The letter instructed the customer to: 1) Validate that image and patient information are correct on hard copy prints. 2) Reprint images that have mixed patient information, and re-check that image and patient information are correct. 3) Do not use printed images if the information is incorrect. The firm will issue the Field Change Order (FCO) 71200025 and the field service engineers will visit each consignee and conduct a software upgrade to solves the printing problem. The consignees may contact the Philips Call Center at 1-800-772-9377, #5 #2 and reference "FCO 71200025".
Root cause
Software design
Status
Terminated
Product code
KPR
Quantity affected
119 units
Distribution
Nationwide Distribution: including the states of AR, AZ, CA, CO, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MN, MO, MS, NC, ND, NE, NJ, NM, NY, OH, OK, PA, SC, TN, TX, UT, VT, WA, and WI.
Date initiated
2007-12-13
Date posted
2010-09-14
Date terminated
2010-09-14
Location
Bothell, WA

Monitor recalls programmatically

Recalls and clearances share one API, with change alerts when new recalls post.

Related 510(k) clearances

RecordFirmDate
PHILIPS BUCKY VISION (K982795)Philips Medical Systems, Inc.1998-11-24