COULTER LH780 Analyzer , Part Number: 723585, Beckman Coulter, Brea, CA. (Hematology analyzer)

FDA device recall Z-0313-2008 · posted 2007-12-22 · Terminated

Recall details

Recalling firm

Beckman Coulter Inc

Reason for recall

Patient Mis-identification can occur: 1)- When a positive identifier (Sample ID or Cassette/Position) is manually edited to a positive identifier that is already in the To Do list. The workstation will accept the entry and no error message will be generated, creating 2 samples with the identical positive identifier. 2)- When manually entering a Patient ID, if a blank space is entered between th

Action taken

Product Corrective Action (PCA) letters were mailed on April 18,2007, to all GENS, LH500, LH750 and LH780 accounts. They are informed that a potential misidentification can occur in 2 scenarios. 1. When a positive identifier (Sample ID or CassetteIPosition) is manually edited to a positive identifier that is already in the ToDo list. The workstation will accept the entry and no error message will be generated, creating 2 samples with the identical positive identifier. 2. When manually entering a Patient ID, if a blank space is entered between the characters in the Patient ID field, the system will only accept the characters before the space.----Short term fix----- The letter explains the issues and provides the customer work around. (Letters were sent by US mail). A customer response form was provided. The root cause of the problem is still under investigation, software upgrades, when approved will be made to devices.

Root cause

Software design

Status

Terminated

Product code

GKZ

Quantity affected

27 units in the US; 14 units in Canada

Distribution

World wide: USA and Canada

Date initiated

2007-04-18

Date posted

2007-12-22

Date terminated

2012-04-16

Location

Brea, CA

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