Atlas FDA

Change Healthcare Cardiology Hemo Software

FDA device recall Z-2071-2025 · posted 2025-07-02 · Open, Classified

Recall details

Recalling firm
CHANGE HEALTHCARE CANADA COMPANY
Reason for recall
Due to complaints, software update may cause software to unexpectedly shutdown.
Action taken
On May 22, 2025, Change Healthcare issued a "Urgent Field Safety notice" to affected consignees via e-mail. On May June 11, 2025, Change Healthcare sent out an updated notification providing additional information. Change Healthcare asked consignees to take the following actions: 1. Change Healthcare has developed a software update that addresses this issue. Contact Change Healthcare support to schedule its deployment. 2. This notice must be distributed to all personnel within your organization who need to be aware of this notice. Customers should alert other affiliated parties that may be affected by this notice. 3. please maintain awareness of this Urgent Field Safety Notice until the issue has been fully resolved. 4. Please notify our Customer Support department that you have read and understood this field safety notice.
Root cause
Software design
Status
Open, Classified
Product code
MWI
Quantity affected
29 systems
Distribution
Worldwide - US Nationwide distribution in the states of AL, AR, CA, FL, KY MO, MS, NE, NH, NJ, PA, TN, TX, WA and the countries of Australia, Canada, Germany, Great Britain, Ireland, Israel, New Zeala
Date initiated
2025-05-22
Date posted
2025-07-02
Location
Richmond, Canada

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Related 510(k) clearances

RecordFirmDate
MCKESSON CARDIOLOGY HEMO (K131497)Mckesson Israel , Ltd.2013-12-05