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CELLTRACKS AUTOPREP System (Software Version 2.4.1 & Below. Product Usage: The CELLTRACKS AUTOPREP System is a general p

FDA device recall Z-1949-2013 · posted 2013-08-10 · Terminated

Recall details

Recalling firm
Veridex, LLC
Reason for recall
Veridex, LLC has received a report that a patient's demographics were incorrectly associated with another patient's identification (PID) number. The purpose of this notification is to inform you of the issue and provide instructions to help prevent an occurrence on your CELLTRACKS AUTOPREP System and CELLTRACKS ANALYZER II.
Action taken
Veridex sent an Important Product Correction Notification letter dated December 28, 2012, to all affected customers. The letter identified the affected product, problem and actions to be taken. Customers were instructed to complete and return the Confirmation of Receipt form. For questions contact Customer Technical Services at 1-800-421-3311.
Root cause
Software design
Status
Terminated
Product code
NQI
Quantity affected
US: 82 Units; Ex-US 78 Units.
Distribution
Worldwide Distribution - USA Nationwide and the countries of Australia, Canada, China, India, Japan, Singapore, England, France, Germany, Italy and Spain.
Date initiated
2012-12-28
Date posted
2013-08-10
Date terminated
2015-08-11
Location
Raritan, NJ

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Related 510(k) clearances

RecordFirmDate
CELLTRACKS AUTOPREP SYSTEM (K122821)Veridex, LLC2012-12-13
CELLTRACKS AUTOPREP SYSTEM (K110406)Veridex, LLC2012-01-20