Canister HFC-134a /980g, ALUM, 15 pack Product Number: 1600-00-0224 Revision .0C Coolant canister for use with surgical

FDA device recall Z-0209-2020 · posted 2019-10-24 · Terminated

Recall details

Recalling firm

Candela Corporation

Reason for recall

The canister neck bushing may become loose and separate from the body of the canister during use. The issue occurs only when the canisters are used in Candela legacy devices that utilize screw-in or threaded interface type DCD modules

Action taken

1. Immediately examine your inventory and quarantine the identified lots of the GentleCool Pro Cryogen Canister. 2. Immediately discontinue use and distribution of the identified lots of the GentleCool Pro Cryogen Canister. 3. Please complete and return the enclosed Acknowledgement Form - GentleCool Pro Canister Recall. The completed form must be scanned and emailed to cryogen.usa@candelamedical.com within 24 hours. 4. If you may have further distributed this product, please identify those locations and notify them at once of this product recall. Your communication should include a copy of this recall notification letter. 5. Please contact Candela Customer Service at 800-733-8550 ext. 0 to make arrangements for replacement of your affected inventory. 6. Information regarding retrieval of your affected inventory will be forthcoming from Candela Medical. If you have any questions, please do not hesitate to call our Customer Service team at 800-733-8550 ext. 0, M-F 8:30 am 8 pm EST, or reach them via email at cryogen.usa@candelamedical.com. An Urgent Medical Device Expanded Recall notification letter dated 12/6/19 was sent to customers. Twenty additional lots have now been identified (listed in bold on the following page), since the initial notification was sent mid-September. Thus, we are updating this notice to make you aware of these additional lots. The reason for this expanded recall is unchanged from the initial communications sent. Actions to Be Taken by the Customer/User: To safely and efficiently implement this recall, we are asking that you please take the following actions: 1. Immediately examine your inventory and quarantine the identified lots of the GentleCool Pro Cryogen Canister. 2. Immediately discontinue use and distribution of the identified lots of the GentleCool Pro Cryogen Canister. 3. Please complete and return the enclosed Acknowledgement Form - GentleCool Pro Canister Recall. The completed form must be sca

Root cause

Other

Status

Terminated

Product code

GEX

Quantity affected

in total 7,560 canisters (3240 additional as of 2/5/20)

Distribution

States: NC GA CA MA OH FL IL CO SD NY KS WA MI PA AZ WI TX LA IA MN VA TN SC OR IN WY MD VT ON BC QC NV OUS: Barbados Canada Germany Spain France HR Portugal Ireland Norway Greece NL South Africa Viet

Date initiated

2019-09-10

Date posted

2019-10-24

Date terminated

2020-10-20

Location

Wayland, MA