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BVI 9600 Bladder Volume Instrument, Aorta Scan Mode The BladderScan BVI 9600 with AortaScan Mode is a user-selectable, d

FDA device recall Z-0003-2011 · posted 2010-10-04 · Terminated

Recall details

Recalling firm
Verathon, Inc.
Reason for recall
The BladderScan BVI 9600 with AortaScan devices may experience the loss of a factory installed software configuration file which results in a loss of the aorta measurement function.
Action taken
Verathon sent an URGENT Medical Device Recall Notification letter dated August 12, 2010 to all affected customers. The letter identified the product, the problem, and the action to be taken by the customer. Verathon provided an addendum to the User Manual with instructions on how to reset the instrument. Customers were advised to: " Add the enclosed addendum to their current Users Manual. " Update the application software of the device to v2.7.0 or higher. If the customers had questions or needed support for the software update process, they were to contact Verathon Medical Customer Care at (425) 867-1348 or (800) 331-2313 or cservice@verathon.com.
Root cause
Software design
Status
Terminated
Product code
IYO
Quantity affected
351 units
Distribution
Worldwide Distribution - USA and the countries of Australia, Canada, China, Colombia, European Union, United Kingdom, Saudi Arabia, and Singapore.
Date initiated
2010-08-23
Date posted
2010-10-04
Date terminated
2011-09-08
Location
Bothell, WA

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Related 510(k) clearances

RecordFirmDate
VERATHON INC. BLADDERSCAN ULTRASOUND SYSTEM, MODEL BVI 9600 (K082456)Verathon Incorporated2008-12-01