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Brilliance Big Bore Model #728243 and #728244, Philips Medical Systems. Computed Tomography X-Ray System intended to pro

FDA device recall Z-0946-2012 · posted 2012-02-03 · Terminated

Recall details

Recalling firm
Philips Medical Systems (Cleveland) Inc
Reason for recall
The Block and Multi Leaf Collimator (MLC) shape is not propagated to the beam that is modified by the Oppose operation. The contours can appear with the incorrect color in the Beam's Eye View Viewer, resulting in organs being incorrectly placed or incorrectly shaped.
Action taken
On 12/13/2011, the firm sent Field Safety Notices, entitled URGENT - Medical Device Correction, to their customers. The letter identified the affected product, the problem, the hazard involved, and the actions to be taken by customers and the firm. Customers were to follow the instructions provided in order to address or avoid the issues. Philips will be installing a software update to address the identified issues free of charge. If customers need further information or support in regards to these issues, they are to contact their local Philips representative or local Philips Healthcare office. In North America and Canada, customers can contact the Customer Care Solutions Center at 1-800-722-9377.
Root cause
Software design
Status
Terminated
Product code
JAK
Quantity affected
142 Units
Distribution
Worldwide Distribution -- US, including the states of AL, AZ, CA, CO, CT, FL, IA, IL, IN, KY, MA, MD, MI, MN, MO, NC, NH, NM, NY, OH, OR, PA, PR, TN, TX, VA, & WA and countries of AUSTRALIA, BELGIUM,
Date initiated
2011-12-13
Date posted
2012-02-03
Date terminated
2013-02-22
Location
Cleveland, OH

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Related 510(k) clearances

RecordFirmDate
ACQSIM-MULTISLICE-CT, MODEL 453567042271 (K033357)Philips Medical Systems (Cleveland), Inc.2004-01-09